Knowledge stores answer questions about your business. Product data answers “which product?” — it is what the assistant draws on to make recommendations.
How product data feeds recommendations
When a shopper describes what they’re looking for, the assistant matches their intent against your connected product feeds and suggests the best fits. Because feeds reflect your live catalog, recommendations stay aligned with what’s actually available — including titles, descriptions, and other attributes you provide.Connect a product feed
1
Open Product data
In the homie platform, go to Product data.
2
Add a product data source
Click Create and choose Product data feed in the Add product data source dialog. (If you sell on Shopify, choose Shopify store to connect your catalog through the Shopify integration instead.)
3
Connect the feed
Enter your feed URL (Google Shopping, XML, or CSV), connect it, match the feed fields to homie’s product fields, and give the feed a clear name.
4
Review the connected products
After the feed is processed, confirm your products appear as expected so the assistant has an accurate catalog to recommend from.
Once a feed is connected and processed, the assistant can recommend those products in conversations and on product pages.
Keep a feed up to date
homie keeps each feed in sync automatically on the interval you choose, so recommendations stay aligned with your catalog. Open a feed to change its name, field mapping, or sync interval, or to trigger an update yourself with Refresh (available again a few minutes after each run). Changing the field mapping re-imports the full feed.Delete a feed
Deleting a feed removes its products from the assistant’s recommendation pool.Next steps
Add knowledge sources
Give the assistant policies, FAQs, and guidance to answer from.
Tune recommendations
Shape how your assistant suggests products to shoppers.