Skip to main content
An assistant is a configurable chatbot you embed on your store. Each assistant has its own appearance, tone, knowledge, and behavior, so you can run one assistant per brand, storefront, or use case. You manage all assistants from the Assistants area of the homie platform, and when you open one, everything below belongs to that assistant.

Next steps

Appearance

Style the chat interface and launcher with a live preview.

Fine-tuning

Shape tone, product advisory, and the advisory approach.

General settings

Name, activation status, default language, and security.

Playground

Chat with your assistant live to test it before and after publishing.

Publish

Install the assistant on your store for your chosen platform.

Conversion tracking

Measure which conversations lead to purchases in your store.

Analytics

Track chats, conversions, sentiment, and topics for this assistant.

Conversations

Read past chats with auto-generated titles, summaries, and tags.

Widget behavior

Control how the widget is displayed and layered on the page.

Activation message

Invite visitors to chat with a proactive bubble.

Page configuration

Apply per-URL rules to hide the widget or customize it per page.

Translations

Manage the multi-language interface strings per active language.