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The Activation message is a bubble that appears before a visitor opens the chat, nudging them to start a conversation. You can trigger it by how far the visitor scrolls or how long they stay on the page.

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Set up the Activation message

1

Open Activation message

Go to Assistants in the homie platform, select your assistant, and open Settings → Activation message.
2

Write the message

Enter the text shown in the activation message before the chat opens.
3

Add reply suggestions

Optionally add reply suggestions — one per line — that visitors can tap to start the conversation with a specific question.
4

Choose the trigger

Set the Type to Scroll depth (a percentage of the page) or Time on page (a number of seconds), then set the Threshold that fires it.
5

Set delay and repeat

Optionally add a Delay before the bubble shows, and a Repeat after time that defines how long to wait before showing it again, so it does not feel intrusive. Toggle Active to enable it.

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Trigger options

Use reply suggestions to give visitors an easy first step — for example “Need help choosing?” or “Track my order”. A short Repeat after time keeps the bubble helpful, not annoying.

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Next steps

Widget behavior

Control how the widget is displayed and layered on the page.

Customize per page

Set page-specific activation messages and hide the widget where needed.