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This guide walks you through generating short, helpful questions for your product detail pages (PDPs) and showing them on your storefront. Your frontend fetches the questions publicly and renders them only when a valid set exists.
Before you start: work within an organization, and ideally identify your most visited or most asked-about PDPs so you can start where it matters most.

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1. Configure product questions

Open one of your assistants and select AI product questions, then click Start setup to begin the initial configuration. This setup defines how questions are generated and which domains may fetch them.
Product Questions setup page showing the number of questions, allowed domains, and additional generation rules

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2. Add product pages

Click Create to add product pages. You can choose from three import methods.
Create dialog offering single URL, sitemap, and CSV import methods for adding product pages
Enter a product page URL directly and click Add. Ideal for adding individual high-priority pages.
You can combine all three methods — start with your top PDPs manually, then expand via sitemap or CSV to scale up.

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3. Generate questions

Once your list is ready, click Generate. homie processes all URLs in the background and skips duplicates automatically. Depending on the number of URLs, this may take a few minutes. The result table lists each product URL with its number of questions, when they were generated, and how often the set has been viewed (Views). Rows update live while generation runs, so you can track progress. Use the search box and pagination to manage large catalogs.
Start with 20–50 top-performing PDPs (high traffic, frequent inquiries). Evaluate usage and refine before scaling across your full catalog.

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4. Embed on your product pages

You’ll find the embedding options in the Integration tab of AI product questions. There are two ways to display the generated questions.
Prerequisite: the homie assistant must already be installed on your storefront. Product questions extend the existing assistant — they don’t load a separate script.

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Shopify

1

Open the Shopify theme editor

In Shopify, open the Theme Editor and navigate to a product page.
2

Add the section

Click Add section in the sidebar, then under Apps select the homie Product Questions component.
3

Position the block

Drag the block to your desired position, for example below the product description.
Make sure questions have already been generated for the product you’re previewing. Otherwise the section appears empty.

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Manual integration

Add the following element to your page template wherever you want the questions to appear:
This host element is required. The already-installed homie assistant script automatically detects #homie-product-questions on each page and fills it with that page’s questions. Without the element, no questions are rendered.

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Trigger a question programmatically

When a shopper clicks a suggested question, the chat opens with that question already asked. You can trigger the same behavior yourself from your own UI using the Client API. See sendMessage in the client methods reference to open the chat with a specific PDP question. If you need to fetch a question set directly — for example to render questions in a custom frontend — use the public endpoint documented in Get PDP questions.

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Next steps

Style the widget

Match the product questions widget to your storefront.

Add knowledge

Give the assistant the content it needs to answer the questions well.