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Billing controls your subscription plan, message quota, and payment method. Open Settings → Billing to review your plan, and select Change plan to compare and switch plans. You can also view and download your invoices via Manage subscriptions.
Managing billing and changing plans requires the Owner role.

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Plans and quota

homie offers one or more paid plans and a custom Enterprise tier — each with a different set of features and a monthly message quota. Higher tiers unlock more messages and additional capabilities. Messages are the metered unit your usage is counted against. Your current plan and remaining quota are shown on the Billing page. To track consumption in detail, see Usage.

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Change plan

  1. Open Settings → Billing and select Change plan.
  2. Compare the available plans and their features.
  3. Pick the plan you want and confirm the change.
Moving to a higher plan takes effect immediately, so you can use the new quota and features right away.

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Billing through Shopify

Your organization has one subscription even when multiple Shopify stores are connected. Exactly one connected store carries that subscription and its app charges. The Billing page shows the billing store’s domain, and the Shopify integration marks it with Carries your subscription. When you start or renew a Shopify subscription and more than one store is connected, select the Billing store before continuing to Shopify. A previous trial does not restart when you subscribe again after a downgrade. To move billing to another connected store, open Integrations → Shopify, manage the current billing store, and select Disconnect store. Choose the new billing store in the transfer dialog and confirm the new subscription in Shopify. Once it becomes active, homie cancels the previous Shopify subscription.
Disconnecting the last connected billing store cancels its Shopify subscription and immediately downgrades the organization to the free plan. Uninstalling the app from the current billing store also causes an immediate downgrade, even if side stores remain connected. Reconnect or select a connected store and use Subscribe again with Shopify on the Billing page to start a new subscription.

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Spending limit

You can set a Spending limit to control how much you spend on usage-based costs once your included message allowance is used up. Once the spending limit has been reached, all assistants will be inactive and will no longer process any further requests. Inactive assistants will no longer be displayed on your website.
If your workspace is billed through Shopify, you manage this limit in Shopify instead.
Set a spending limit if you want predictable costs and never want to exceed a set budget. Leave it unset if you’d rather keep serving customers and pay for any usage beyond your included messages.

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Next steps

Track usage

See message volume and per-assistant breakdowns.

Manage your team

Invite members and assign roles.