Before you start: complete the initial setup so a configuration exists. A live preview is built in, so you can style the widget without embedding it first. Embed the widget when you want to see it on your real storefront.
Customize the appearance
1
Open the Branding tab
Open your assistant, select AI product questions, and switch to the Branding tab.
2
Style the container
Under Container, set the background color, padding, corner radius, an optional border, and the gap between questions.
3
Style the buttons
Under Buttons, set the background and text color, font size and weight, padding, corner radius, and an optional border. The font is inherited automatically from your website, so there’s no separate font setting.
4
Preview and save
Watch the live preview update as you change settings, then click Save.
Enable Custom question button to show an extra “Ask something else” button that opens the chat for a free-form question. Keep Use button style on to match your other buttons, or turn it off to style it separately.
When the widget’s colors and spacing match your theme, the questions feel like a built-in part of the page rather than an add-on.
Styling tips
Next steps
Back to setup
Generate questions and embed the widget on your product pages.
Product Questions overview
Learn how product questions help shoppers and lift conversion.