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Before you build your first assistant, it helps to understand how homie is structured. Everything lives inside your organization, and shared resources — knowledge, product data, and tools — are created once at the organization level and then assigned to the assistants that should use them.
Your organization
Shared resources
Knowledge stores
Product data
Tools
Assistants
Assistant 1
Assistant 2

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Organization

Your organization is the top-level workspace. It holds your team, your billing and plan, and every resource you create. When you invite colleagues, they join your organization with a role that controls what they can do. See Workspace and Team.

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Assistants

An assistant is a configurable chatbot you embed on your store. You can run several assistants in one organization — for example, one for your storefront and one for a dedicated support page. Each assistant has its own appearance, behavior, conversations, and analytics. See Assistants.

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Shared resources, assigned to assistants

This is the key idea: you create resources once at the organization level, then assign them to the assistants that should use them. The same resource can power multiple assistants, so you never have to duplicate it.
Because resources are shared, you can update a knowledge store or product feed once and every assistant that uses it stays in sync.

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Next steps

Quickstart

Create your organization and build your first assistant.

Assistants

Configure an assistant and the resources it uses.