> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yourhomie.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> homie AI is the AI-powered chat assistant that turns store visitors into buyers and reduces support load.

Embedded directly on your storefront, homie AI understands what each visitor is looking for, answers product and support questions instantly, recommends the right products, and nudges shoppers toward checkout — without adding to your support workload.

<Frame>
  <img src="https://mintcdn.com/homieai/t1ZSM74lXOpzsQLS/images/hero.png?fit=max&auto=format&n=t1ZSM74lXOpzsQLS&q=85&s=1cd6ead2d8994e036e88417eff6e9a2b" alt="homie AI chat assistant answering a shopper's question on a storefront" width="2420" height="1376" data-path="images/hero.png" />
</Frame>

## Why merchants choose homie AI

* **Higher conversion** — shoppers get the right answer, and the right product, on the first try.
* **Fewer support tickets** — homie handles repetitive "size? stock? shipping?" questions around the clock.
* **Fast install** — one-click setup for Shopify, or a simple drop-in script for Shopware, WooCommerce, Magento, WordPress, and more.
* **EU hosting & GDPR** — your data and your customers' data stay in the EU, compliant by default.

## How homie works

<Steps>
  <Step title="Sync your catalog and knowledge">
    homie connects to your product data and knowledge sources (websites, files, FAQs) so it always answers with accurate, up-to-date information.
  </Step>

  <Step title="Understand intent">
    For every message, homie analyzes what the shopper actually wants — a product detail, a recommendation, or support.
  </Step>

  <Step title="Answer and recommend">
    homie replies with factual answers and suggests relevant products to drive up- and cross-sell.
  </Step>

  <Step title="Learn from analytics">
    Every conversation feeds analytics, so you can see which questions block sales and keep improving.
  </Step>
</Steps>

## Where homie runs

homie runs practically anywhere — you add it to your store with a single embed script. We also provide step-by-step guides for the most common shop systems, so you can get up and running fast. See [Installation](/en/user-guide/installation/overview) for the details.

## Next steps

<CardGroup cols={2}>
  <Card title="Get started" icon="rocket" href="/en/user-guide/quick-start/getting-started">
    Create your account, build your first assistant, and go live.
  </Card>

  <Card title="Best practices" icon="lightbulb" href="/en/user-guide/quick-start/best-practices">
    Get the most out of homie with proven setup advice.
  </Card>
</CardGroup>