> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yourhomie.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Add question-and-answer pairs to a knowledge store for precise, pre-approved answers.

Add question-and-answer pairs directly.

**When to use:** you know the exact questions customers ask and want full control over the answers.

**How to add:** in your [knowledge store](/en/user-guide/knowledge/knowledge-stores), open **Sources → FAQs**, select **Add**, then enter each question with its answer. FAQ pairs give the assistant precise, pre-approved responses for common queries.